- Orders ship from CA
- Please allow 5-7 business days for orders to ship.
- Once shipped, please allow 24-48 hours for tracking numbers to become available.
- We are not responsible for lost or damaged mail, and we will not offer replacements or issue refunds. Please contact the shipping courier for tracking issues.
- Due to being a small business and having limited stock, all sales are final. We can not accept returns or exchanges for any reason.
- Lady Moon Co. is not responsible for loss or delay due to the postal service, or from use after purchase (ex. pin backs falling off).
- If you there is an error with your order, please contact us and we will take care of it!
- We do allow a 24 hour cancellation period, granted the items have not been shipped. Request must be received within 24 hours of purchase time. No exceptions. Please email email@example.com or reply to your order confirmation. Instagram DM's will not be accepted.