✧ FAQ ✧
- Order ship via USPS from CA.
- All orders will ship within 1-3 business days.
- Please allow 24-48 hours for tracking numbers to become available.
- We are not responsible for lost or damaged mail, and we will not offer replacements or issue refunds.
- Due to being a very small business and having limited stock, all sales are final. We can not accept returns or exchanges for any reason. Please check the provided sizing charts for apparel purchases.
- Lady Moon Co. is not responsible for loss or delay due to the postal service, or from use after purchase (ex. pin backs falling off).
- If you receive the wrong order, please contact us and we will take care of it!