✧ FAQ ✧


  • Order ship via USPS from CA.
  • All orders will ship the next business day unless a delay is specified.
  • Please allow 24-48 hours for tracking numbers to become available.
  • We are not responsible for lost or damaged mail, and we will not offer replacements or issue refunds. 
  • We currently ship within the USA only. For inquiries outside of the USA please email us directly at ladymoonco (at) gmail (dot) com. 


  • Due to being a very small business and having limited stock, all sales are final. We can not accept returns or exchanges for any reason. Please check the provided sizing charts for apparel purchases.
  • Lady Moon Co. is not responsible for loss or delay due to the postal service, or from use after purchase (ex. pin backs falling off).
  • If you receive the wrong order, please contact us and we will take care of it!